BILL DUGGAN began his professional career over 40 years ago handling workers compensation claims for Amerisure, Inc. (then Michigan Mutual). He attended the University of Detroit Law School. Following law school, he worked in the Michigan Attorney General’s Office followed by a number of years with the Detroit law firm of Plunkett Cooney where he focused on professional liability claims.
Bill later moved on to become Director of Legal Affairs for Henry Ford Hospital, where he monitored outside trial counsel, oversaw property and liability litigation, and furnished general legal advice to administration, employees and the 300 plus member medical staff.
Bill spent a number of years as an account executive with two national insurance brokers, first with Johnson & Higgins (now Marsh). While at Marsh, he was a member of one of the company’s national risk management consulting teams. Later, Bill served as an account executive with Aon.
Recently retired as Senior Claims Counsel for ESIS ProClaim, Bill has focused the past 17 year of his career on professional and general liability claims administration, primarily in the healthcare industry.
BILL KRUEGER is a Chicago native who attended Maryknoll College and Loyola University. Before starting his career in the healthcare industry, he worked for several insurance companies handling auto personal injury and property damage claims.
Bill has been involved in healthcare risk and claims management for over 40 years, in both mid-sized community hospitals and in larger multi-hospital systems. He has had the opportunity to assist hospitals and physicians as a TPA and he has worked in several high exposure venues. In addition to his claims duties, Bill has provided in-service education for physicians and hospital staff.
Bill recently retired as senior claims analyst for Ascension Health. He has been a member of the Michigan Society for Healthcare Risk Management for more than twenty years and was recently elected to the MSHRM Board of Directors.